1. Booking & Reservations

All bookings are subject to availability and confirmation by Taimex Safaris. A booking is confirmed upon receipt of the required deposit and written confirmation from our reservations team.

• A 30% non-refundable deposit is required to confirm your booking.
• Full payment is due 60 days prior to the safari start date.
• Bookings made within 60 days of departure require full payment at the time of booking.
• All prices are quoted in US Dollars unless otherwise specified.

2. Cancellation Policy

We understand that plans can change. Our cancellation policy is as follows:

• More than 60 days before departure: Deposit forfeited, remaining balance refunded.
• 30-60 days before departure: 50% of total cost forfeited.
• 15-29 days before departure: 75% of total cost forfeited.
• Less than 15 days before departure: 100% of total cost forfeited (no refund).

We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances.

3. Travel Insurance

Travel insurance is mandatory for all guests. Your insurance must cover medical expenses, emergency evacuation, trip cancellation, and personal belongings. Proof of insurance may be requested prior to departure. Taimex Safaris is not responsible for any costs arising from the lack of adequate insurance coverage.

4. Health & Safety

Guests are responsible for ensuring they meet all health requirements for travel to Kenya and East Africa:

• Yellow fever vaccination is required for entry into Kenya from endemic countries.
• Malaria prophylaxis is strongly recommended - consult your doctor before travel.
• Please inform us of any medical conditions, dietary requirements, or allergies at the time of booking.
• Guests must follow all safety instructions given by guides and camp staff.

5. Liability & Indemnity

Safari activities involve inherent risks. By booking with Taimex Safaris, you acknowledge and accept these risks:

• Taimex Safaris acts as an agent for accommodation providers, airlines, and other service providers.
• We are not liable for any injury, damage, loss, delay, or irregularity caused by third-party service providers.
• Wildlife encounters are natural and cannot be guaranteed.
• We reserve the right to alter itineraries due to weather, safety concerns, or other unforeseen circumstances.

6. Itinerary Changes

While we make every effort to operate safaris as planned, circumstances beyond our control may require changes. These may include weather conditions, road conditions, wildlife movements, or operational requirements of lodges and camps. Alternative arrangements of similar quality will be provided where possible. No refunds will be given for minor itinerary changes that do not materially affect the overall safari experience.

7. Photography & Media

Taimex Safaris may take photographs and videos during your safari for marketing purposes. By booking with us, you consent to the use of such images unless you notify us in writing prior to your safari. Commercial drone photography requires special permits and prior arrangement.

8. Environmental Responsibility

We are committed to sustainable tourism. All guests are expected to respect wildlife, local communities, and the environment. This includes maintaining safe distances from animals, not littering, and following all park rules and regulations. Feeding or disturbing wildlife is strictly prohibited.

9. Governing Law

These terms and conditions are governed by the laws of the Republic of Kenya. Any disputes arising shall be subject to the exclusive jurisdiction of the Kenyan courts.

10. Contact Information

For questions about these terms or your booking, please contact us: